# Career Opportunities at PT MSC Mediterranean Shipping Indonesia
Securing a position with a global maritime leader is a transformative step for any supply chain professional. As the world's second-largest container shipping line operating across major global ports, the Mediterranean Shipping Company (MSC) offers an exceptional environment for career growth. PT MSC Mediterranean Shipping Indonesia currently invites ambitious and talented individuals to join its dynamic team through several open positions spanning sales, trade, operations, documentation, customer service, and finance.
## Why Build a Career with MSC?
Working with a premier Main Line Operator (MLO) exposes professionals to complex international logistics networks, cutting-edge trade processes, and cross-cultural corporate environments. Joining this Swiss-headquartered shipping giant means contributing to seamless global commerce while sharpening your industry expertise.
## Available Career Openings
Review the specific roles, core responsibilities, and professional qualifications currently open for application below:
1. Import Sales Executive (Locations: Jakarta & Surabaya)
This role focuses on driving import revenue, nurturing client relationships, and expanding market presence across designated trade lanes.
* Key Responsibilities:
* Conduct regular cargo canvassing and weekly sales visits to gather accurate importer feedback.
* Log and maintain sales data, leads, and customer profiles accurately within the CRM system.
* Retain existing nominated clients while actively expanding the company’s market share.
* Monitor competitor activities and market dynamics, reporting insights directly to the Import Sales Manager.
* Coordinate smoothly with internal and overseas departments to resolve client issues promptly.
* Supervise FOB shipments from initial booking to final port of discharge (POD) delivery.
* Qualifications:
* Bachelor’s Degree in any major.
* Minimum of 3 years of professional experience in import commercial operations.
* Solid understanding of shipping business procedures and current market trends.
* Exceptional negotiation, presentation, and interpersonal communication skills.
* Fluent in English, both verbal and written.
2. Trade Coordinator
The Trade Coordinator assists the Trade Manager in balancing vessel space allocations, monitoring schedules, and streamlining inter-departmental communications.
* Key Responsibilities:
* Monitor vessel space allocations and coordinate equipment availability with operations teams to prevent shortages.
* Liaise with principals and international MSC agents regarding specialized operational issues.
* Oversee cross-trade shipments and track schedules to advertise special events or flashes.
* Manage FOB cargo sales leads and ensure proper follow-ups with destination offices.
* Compile comprehensive monthly performance reports for senior management regarding vessel lifting and client support levels.
* Qualifications:
* Bachelor’s Degree from a reputable university.
* Minimum 2 years of experience in customer service, pricing, or documentation within the maritime industry.
* Strong data analytical capabilities paired with advanced Microsoft Office proficiency.
* Proactive team player with a fast-learning mindset and strong written and spoken English.
3. Operation Officer
This position manages the intricate logistics of vessel arrivals, departures, and terminal coordination alongside various port authorities.
* Key Responsibilities:
* Submit requests to terminals for cargo stacking and update web systems accordingly.
* Prepare preload plans, discharge emails, and terminal documentation for export/import cargoes.
* Manage digital submissions for vessel arrivals and departures through systems like Inaportnet and IBS.
* Coordinate closely with port authorities (CIQP), Harbor Masters, and vessel chief officers.
* Handle Dangerous Goods (DG) permits and port clearance applications efficiently.
* Qualifications:
* Diploma or Bachelor’s Degree in Logistics, Transportation, or a related discipline.
* 1 to 2 years of hands-on vessel operation experience (fresh graduates are welcome to apply).
* Prior experience handling Dangerous Goods and specialized cargo (Breakbulk, OOG, reefers) is highly preferred.
* Complete fluency in English and a strong grasp of maritime operational workflows.
4. Documentation Officer
Documentation Officers ensure the accuracy of all import and export paperwork, managing bills of lading and regulatory compliance.
* Key Responsibilities:
* Export: Review Shipping Instructions (SI), draft Bills of Lading (BL), manage manifest correctors, and issue Sea Waybills (SWB) or Electronic Bills of Lading (EBL).
* Import: Prepare and distribute Notices of Arrival, handle redress procedures, and cross-check consignee and notify party data.
* Handle customer and principal correspondence regarding documentation requirements via phone and email.
* Qualifications:
* Diploma or Bachelor’s Degree in Logistics, Transportation, or equivalent.
* 6 to 12 months of relevant experience (fresh graduates are encouraged to apply).
* Detail-oriented mindset with strong analytical skills and rapid learning capabilities.
* Professional proficiency in English communication.
5. Export Customer Service Officer (Talent Pool)
Serving as the primary communication bridge, this role ensures client inquiries, bookings, and schedule updates are managed with maximum efficiency.
* Key Responsibilities:
* Process booking acceptances, confirmations, and Vessel Verified Gross Mass (VGM) monitoring.
* Communicate weekly shipping schedules and manage timely email and phone correspondence with clients.
* Proactively troubleshoot booking changes, diversions, or roll-overs while informing customers promptly.
* Qualifications:
* Diploma or Bachelor’s Degree in Logistics, Supply Chain, or Transportation.
* At least 1 year of relevant customer service experience in logistics (fresh graduates welcome).
* Self-motivated, highly disciplined, and capable of working effectively in a collaborative team environment.
* Excellent English verbal and written communication skills.
6. Finance Officer (Talent Pool)
The Finance Officer oversees invoicing accuracy, accounts receivable collections, and payment allocations within enterprise systems.
* Key Responsibilities:
* Generate and thoroughly verify system invoices before dispatching them to clients in a timely manner.
* Follow up actively on payment collections and verify transactions to release electronic Delivery Orders (e-DO).
* Execute payment allocations accurately within the SAP system.
* Qualifications:
* Diploma or Bachelor’s Degree in Accounting or Finance.
* Minimum 1 year of experience in finance, accounts receivable, or invoicing (fresh graduates welcome to apply).
* Familiarity with the SAP system and prior experience in the shipping sector are strong advantages.
* High accountability, exceptional attention to detail, and proficiency in MS Excel and Outlook.