# Join the Logistics Leader: Customer Service Opportunities at TIKI Karawang
With a legacy spanning over five decades, PT Citra Van Titipan Kilat, widely known as TIKI, has solidified its reputation as a cornerstone of Indonesia’s logistics industry. Since our inception in 1970, we have remained dedicated to providing secure, rapid, and reliable delivery solutions that connect communities across the archipelago and beyond.
Today, our expansive operational network includes a presence in 69 major cities, supported by over 500 representative offices, 3,200 retail outlets, and a dedicated team of 12,000 professionals. Driven by our core philosophy, "Paketmu Duniaku" (Your Package is My World), we continue to evolve, ensuring that our services remain adaptive, relevant, and accessible to every generation of our customers.
## Current Career Opportunity: Customer Service Representative
We are currently seeking a dynamic and motivated individual to join our team in Karawang. If you are passionate about providing high-quality support and contributing to a leading logistics brand, this role offers the perfect platform to grow your professional career.
Key Responsibilities
As a Customer Service Representative, you will serve as the primary point of contact for our clients. Your daily duties will include:
* Maintaining a positive, empathetic, and professional demeanor during every customer interaction.
* Proactively addressing and resolving customer inquiries and feedback.
* Developing an in-depth understanding of all TIKI service offerings to provide accurate and helpful information.
* Ensuring total customer satisfaction through consistent, high-standard support.
Candidate Requirements
To be considered for this position, applicants must meet the following criteria:
* Gender: Female.
* Age: 18 – 25 years old.
* Location: Residing in or near Karawang.
* Education: Minimum High School (SMA/SMK) diploma or equivalent.
* Technical Skills: Proficient in basic computer operations.
* Soft Skills: Strong communication skills and a proactive, problem-solving mindset.
## How to Apply
If you are ready to start your journey with TIKI, please submit your complete CV and application letter via email to [email protected].
Please ensure your email follows this subject line format: [Name]_Customer Service
Important Notice Regarding Recruitment Fraud
PT TIKI Karawang Utama strictly adheres to an ethical hiring process. Please be advised that the company does not charge any fees for recruitment-related activities. All candidates are urged to remain vigilant against scams claiming to represent TIKI that request payment for any stage of the application or selection process.